Customers

We aim at long-term and efficient cooperation. Understanding that the quality and value of our services contribute to the quality and value of your product, we offer optimal logistics solutions and meet our obligations. 

Our Customers are entitled to directly participate in making solutions — to choose the packages of services that they need preserving a price-to-quality balance. The cost of the service will be a fair remuneration for WestTransLine contribution to improvement of the efficiency of our Customers’ businesses, development of their competitive advantages.

We provide solutions of logistic tasks and implement the formula of our business: Reliability = Guarantee of service quality = Confidence of customers of WestTransLine Group.
The quality of services is guaranteed by:
  • improvement of technologies and standards of Customer service;  
  • optimization of business processes of performing international cargo transportation, communications and document management;
  • development of the service range;
  • qualification improvement and knowledge control of the employees of the Group;
  • qualitative and quantitative development of own vehicle fleet;
  • investments into the development of the Transportation and terminal center (Minsk).
The high quality of our services is confirmed by the trust of Customers including well-known companies and brands (residents of the Russian Federation, the Republic of Belarus and the European Union), leaders in their industries.

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